Retailers never had to be tech companies before. Retail was about providing customers with an amazing in-store experience. Now, it’s about standing out in the digital space, creating customer data profiles, automating logistics systems, and cutting costs. To make things more difficult, retailers aren’t starting with a clean slate. Existing investments must be repurposed, not wasted. New technologies must integrate, not reinvent the wheel. And solutions need to be simple and future-proof, not complex and rigid.
The AerNode helps retailers in two main ways. It’s a click-and-collect solution for BOPIS and a micro AS/RS solution for stockrooms.
Click and Collect.
Deploying our solution in your store will dramatically help with BOPIS logistics. Instead of dedicating employees to deliver orders for pickup, the AerNode will provide a convenient 24/7 pickup experience for your customer. Bulk-loading features allow a single employee to fill many orders quickly, and streamlined, error-free pickups will improve customer satisfaction. We also make the return process easier for customers: no more waiting in line at the customer service desk. The AerNode is capable of tracking numerous data points for analytics and optimization. This solution will dramatically improve the customer experience.
Poor stockroom and inventory management is a key source of inefficiency for many retailers. E-commerce integration only complicates the process, and using manual or outdated systems is bound to introduce problems. The AerNode is a secure and automated alternative to store smaller inventory like hardware and apparel. The AerNode also works with conveyor systems and self-driving rovers, so more advanced logistics networks are possible. Ultimately, the AerNode is an elegant and affordable solution that will eliminate concerns about losses from theft and disorganization.